Thank you for shopping with us! We hope you are happy with your purchase. If you are not satisfied, we offer exchanges under the following conditions:

Eligibility for Exchange

  • Exchanges are only available for products that are unused, unwashed, and in their original condition with all tags and packaging intact.
    You must request an exchange within 3 days of receiving the product. (You can specify the exact number of days.)
    The product must be in the same condition it was received, and you must provide proof of purchase (e.g., receipt or order number).

How to Request an Exchange

  • Contact our customer service team at [Your Contact Information] with the following details:
  • Order number
  • Product name
  • Reason for exchange

Note: Our team will review your request and provide instructions on how to return the item.
Once your exchange is approved, we will process it promptly and ship the new product to you.

Exceptions

Certain products may not be eligible for exchange due to hygiene or safety reasons. These exceptions will be clearly stated on the product page.

Shipping for Exchanges

  • Customers are responsible for the cost of shipping the item back to us.
  • We will cover the shipping costs for the reshipment of exchanged items.

If you have any questions or need further assistance with the exchange process, please don’t hesitate to reach out to us. We’re here to help!

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